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Bilingual Lead Care Manager - Los Angeles

Heritage Health Network · Los Angeles, California, US

Lead Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN) Join Heritage Health Network and make a meaningful impact in your community as a Lead Car...

Job description

Lead Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN): Join: Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager: supporting members through our Enhanced Care Management (ECM): program. This is a: hybrid position (2 days remote, 3 days in the field) , giving you the flexibility to work from home while building strong, in-person connections with members across Los Angeles County. Key Responsibilities: Serve as the: primary point of contact for members and coordinate their care Develop and manage: personalized care plans with members and providers Collaborate with healthcare teams and community resources Support members through: education, advocacy, and engagement Identify and address gaps in care Maintain accurate, timely documentation: Requirements: Experience in: care or case management (community-based preferred) Knowledge of: Medi-Cal and ECM: strongly preferred Strong communication and interpersonal skills: Ability to work in a: team-oriented environment Willingness to: travel within Los Angeles County Bilingual (English/Spanish) preferred: Benefits: Medical, dental, and vision insurance: Paid time off + holidays: Competit...