Member Service Representative

Job description

TowneBank has a culture that: - Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for our dedicated bankers, and a leadership role for our bank in promoting the social, cultural, and economic well-being of our community. - Embraces our hometown banking philosophy, where our family members, directors and employees are active volunteers, serving on numerous boards and donating their time and talents to local organizations. Essential Responsibilities: - Handles monetary transactions for members and enters them in the Bank’s software programs and provides receipts - Follows the Bank’s security guidelines on a daily basis - Stays abreast of the Bank’s check cashing policies and procedures and federal laws to verify checks and cash, and examine documents for essential elements - Reviews member accounts in order to make appropriate decisions regarding the requested transaction - Accurately keeps cash drawer in balance on a daily basis - Promotes TowneBank and its products and services - Provides exquisite service to members in person, on the phone or by email - Displays a professi...