Connections Support Advisor - Developer Services

Job description

Salary: Circa £26,500 depending on skills/experience Permanent, Full-time 37 hours with flexibility for part-time Location: Lincoln Based: We have multiple of these positions: x2 Permanent Vacancies x3 9month Secondment Vacancies Role Summary: Join a positive, interactive, and supportive team that thrives on collaboration, celebrates success, and creates a friendly environment where everyone feels valued. As a DS Customer Support Advisor, you will play a vital role in supporting our customers throughout their connection and build over journeys. Your mission is to deliver outstanding customer service, ensuring every customer enjoys a memorable, personal, trusted, and effortless experience. You will be a true champion of Anglian Water, working alongside a variety of stakeholders and using your skills to manage customer journeys across multiple channels. This is a target-driven role, crucial to achieving our DMeX results and supported by quarterly personal development reviews. You will balance commercial focus, regulatory compliance, and the protection of Anglian Water assets, checking and approving technical applications on behalf of our customers. Your approach will flex to customer...