Floor Manager - Good Folk

Job description

At Good Folk, we’re redefining Banff’s dining experience with warm hospitality, elevated comfort food made from locally sourced ingredients, and a curated selection of unexpected wines and cocktails. Our restaurant offers a refined yet relaxed vibe that celebrates connection—between guests, flavours, and the mountains we call home. We’re looking for a Floor Manager who is passionate about leadership, loves building strong service teams, and thrives in a fast-paced, guest-focused environment. If you’re ready to help shape one of Banff’s most exciting new dining concepts, we want to hear from you. What You’ll Do As Floor Manager, you’ll lead the Front of House team and help ensure smooth, thoughtful service at every table. You’ll work closely with the General Manager and play a key role in developing our service culture. Duties and Responsibilities: - Lead by example with a warm, confident presence on the floor - Coach and support servers and hosts to deliver exceptional, intuitive guest service - Collaborate with the bar team and leadership to refine our beverage program - Monitor guest flow and service standards throughout the shift - Assist with scheduling, inventory, and daily op...