Associate Customer Onboarding Manager
iFIT · US
Responsibilities: - Serve as a primary contact for clients, field sales, and all EA activities - Support assigned Customer Experience team members by adherin...
Job description
Qualifications: Education: 20% Nationwide Travel may be required Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $50,000.00 to $65,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. - Serve as a primary contact for clients, field sales, and all EA activities - Support assigned Customer Experience team members by adhering to timelines, requirements, and priorities - Support account team members on Lifecycle Onboarding by adhering to timelines, requirements, and priorities - Manage client requests to transition EA deals and lifecycle onboarding to an operational state - Develop materials and facilitate customer onboarding kickoff calls - Document onboarding activities in Gainsight, following playbook protocols - Construct and...