Front Desk Coordinator

Job description

Description PURPOSE: This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. As a Front Desk Coordinator within the Shepherd family, you are responsible for greeting customers and clients, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, meeting scheduling and organization, requisition of supplies, facility and building maintenance, as well as additional clerical duties as requested. RESPONSIBILITIES: · Greet visitors, determine their needs, check appointments and direct them to the proper associate. · Provide positive, prompt, accurate, and courteous service to clients. · Receive all in-coming telephone calls to the Agency and refer call to the proper person or voicemail. · Receive all in-coming faxes to the Agency and forward to the proper person in the Agency. · Answer questions and give information directly to person based on knowledge of Agency. · Tak...