Guest Experience Supervisor

Job description

Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is a Great Place to Work Certified™ company and recognized as one of Fortune’s Best Workplaces in Retail™ . We’re looking for a Guest Experience Supervisor to help lead our team and deliver exceptional service every day. Your Role in Creating Remarkable Experiences - Partner with the Guest Experience Manager and Store Manager to recruit, train, and develop a high-performing team of retail associates - Oversee front-of-house operations, ensuring your team has the tools and support needed to deliver outstanding guest experiences - Engage with guests proactively, addressing questions and resolving concerns quickly and professionally - Support associates in meeting guest needs efficiently while maintaining a seamless, “no wait” experience - Monitor customer flow and open additional registers as needed to ensure smooth service - Uphold Dash In brand standards, including guest engagement, cleanliness, safety, and operational excellence - Communicate effectively with leadership regarding inventor...