Owner Services Executive

Job description

The Owner Services Executive serves as the frontline to our affluent clientele and plays an integral part in their travel from the planning of the trip until the flight is complete. The Owner Services Executive works closely with several departments to create every client experience and is responsible for establishing, building and maintaining long-term relationships. Overall, the Owner Services Executive is responsible for providing world-class service and ensuring that expectations are exceeded across our varying products. This is a rare opportunity to join a growing business, to make a rewarding impact on the company’s success and to reach the next level in one’s fulfilling career. DUTIES & RESPONSIBILITIES: - Provide world-class service during every interaction with our clientele - Professionally handle a high volume of incoming calls - Manages all aspects of trip booking, planning, scheduling, permits and event resolution in line with company standards and customer expectations while maintaining contractual compliance - Schedule travel and other accommodations based on individual needs - Confirm day-of operations for customer flights, tracking flight status, catering, etc. Fol...