UNIT COORDINATOR

Job description

Overview JOB DESCRIPTION – POSITION REQUIREMENTS: JOB TITLE: Unit Coordinator: CC/Department: 7010/Emergency Services: Reports to: Nurse Manager: JOB SUMMARY: The Unit Coordinator provides clerical duties for the Unit under the direction of a Registered Nurse or Physician. Responsibilities: POSITION SPECIFIC DUTIES (other duties may be assigned) 1 Ensures a professional and responsive atmosphere by greeting patients, visitors, staff, and physicians promptly and courteously. Refers to each individual by name when appropriate. 2 Answers telephones using name, department, and title. Screens calls appropriately and refers callers to the correct staff member, patient, department, and/or resource in a timely manner. Makes every attempt to answer phones within three rings. Monitors time individuals may be on hold and reassures them that their calls have not been forgotten. Takes clear, accurate, concise phone messages. Consistently available to answer phones. Seeks coverage when away from the work area. 3 Relays messages in a timely manner, opens and delivers mail as appropriate. 4 Maintains a neat and organized work environment. 5 Provides clerical support within the department. Transcri...