Outreach Crisis Specialist (Mobile)

Job description

Overview Adult Outpatient Programs provide the least restrictive level of care where adults may receive clinical interventions aimed at decreasing existing signs and symptoms. Outpatient treatment focuses on recovery, problem resolution, symptom reduction, stabilization and/or prevention of movement to a higher level of care. Treatment varies widely and depends upon the consumer’s presenting symptoms. Responsibilities: Outreach Specialists are responsible for responding to crisis calls, scheduling and attending face to face visits following calls to CarePointe or the Outreach Liaison, educating families on crisis de-escalation and safety plans, and coordinating care with appropriate AltaPointe programs. Essential Functions: - Responds to crisis calls in a timely manner - Makes face to face visits when calls come into CarePointe or the Outreach Liaison - Provides services in the community, consumer’s homes, etc. - Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation - Effectively determines the level of response needed in crisis situations - Assists in contacting family members if needed - Communicates effectively...