Branch Operations Manager (Field Manager)

Job description

Description Job Title: Branch Operations Manager: Location: Varies: Department: Plumbing: Reports To: Director of Operations: FLSA Status: Exempt: EEO Classification: First/Mid Level Officials and Managers: Effective/Revision Date: 03.28.2023 Job Summary: This position is responsible for overseeing, managing, and the operational strategy of installation of water heaters, as well as plumbing fixtures including, but not limited to, new toilets and faucets in occupied or unoccupied residential, multi-family, commercial, and other dwellings. Essential Job Functions: - Oversee and maintain team of top-performing plumbing technicians. - Work directly with executive management on operational strategy as related to performance and goals. - Support dispatchers in scheduling technicians for appropriate jobs according to vicinity and skillset. - Regularly visit jobsites for quality control, coaching and training purposes. - Regularly visit clients and customers to maintain network and relationships. - Responsible for expanding network and developing new relationships for new opportunities. - Technical support for all field technicians and laborers. - Review technicians work orders to make sur...