Client Success Consultant

Job description

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round. About the Role: We are a fast-growing cybersecurity company serving MSPs, Systems Integrators (SIs), Value-Added Resellers (VARs), and enterprise clients. As we expand our world-class Client Success organization, we are looking for a Client Success Consultant who is adaptable, security-minded, deeply customer-focused, and highly technical. This individual contributor role is responsible for driving partner adoption, technical enablement, and onboarding success. You will work under the guidance of a Lead CSA or the VP of Customer Growth, managing a focused portfolio of partners. The role blends customer success, technical consultation, and data-driven account management, ensuring partners achieve measurable value through effective deployment, adoption, and ongoing engagement with the B...