Customer Relations Specialist

Job description

Customer Relations Specialist Department: Front Office Support: Employment Type: Full Time: Location: Columbia - Berrywood Drive: Reporting To: Penny Wesselmann: Compensation: $17.89 / hour: Description: To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,000.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission! Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: Monday - Friday 8:00am - 5:00pm Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team. As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently. This is a great opportunity for some...