Product Owner/Sr Product Owner, Technology Products

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This job is a member of the Airport Innovation team within the Custom Experience Division. - In this position, you’ll shape the future of the travel experience by helping define the strategic vision for key touchpoints across the customer journey. Your work will directly impact customers and team members, enhancing our Net Promoter Score (NPS) and overall operational performance. - This role thrives on ambiguity—you’ll lead product discovery, map complex processes, and transform loosely defined problems into clear, strategic product directions. What you'll do: As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job funct...