Trainee, Service Growth & Customer Satisfaction

Job description

Are you looking for an efficient kick-start for your career in a truly international and rapidly developing working environment? Begin your professional career path as part of Valmet! Join Valmet as a Service Growth & Customer Satisfaction Trainee within our Services department in Lucca to contribute to initiatives aimed at understanding, measuring and improving customer satisfaction and service performance. This project supports the continuous development of Valmet’s service offering, with a focus on improving customer experience and service performance across the service lifecycle. The initiative provides exposure to a structured, international, and cross-functional environment, offering the opportunity to learn how service-related activities contribute to business performance and customer value. What You’ll Do: Support activities related to understanding and improving customer satisfaction and service performance Contribute to the development of a clear, measurable, and increasingly customer-oriented service approach, while building a solid understanding of service operations in a global industrial company. Working in collaboration with different internal teams within service, s...