Engagement Specialist - Outreach (100207)

Job description

Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description: In this Engagement Specialist - Outreach role, you will be an integral part of the Operational team, serving as the first point of contact for job seekers. You will quickly assess their needs and guide them through available employment services. In this role you will: Greet clients, manage the reception area, and conduct initial assessments of job seeker needs based on office needs Provide social service referrals and assist job seekers in utilizing self-help resources Screen and direct calls while maintaining accurate referral logs Maintain accurate and confidential client and community records and documentation in accordance with organizational standards Collaborate with team members and partner organizations to ensure seamless service delivery and resource coordination Identify and communicate barriers to employment service...