Customer Service Data & Digital Transformation Manager

Job description

Sales Permanent: Job Description: Where Data, Customers, and Growth Come Together At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! Customer Service Data & Digital Transformation Manager. About the role: You will join the EMEA Customer Service team within Sales Operations EMEA, supporting over 30 markets across the region. Our mission is to accelerate Electrolux’s growth through a customer‑centric, data‑driven approach, delivering world‑class service while enabling sales growth and cost efficiency. What you’ll do: You will lead our data and digital transformation initiatives—turning customer and operational insights into action, automating key touchpoints across the customer journey, and fosteri...