Data Center Logistics Lead
Milestone Technologies, Inc. · US
The Logistics Lead is responsible for overseeing the activities and responsibilities of the logistics team. This includes inbound, outbound, deployment, and...
Job description
The Logistics Lead is responsible for overseeing the activities and responsibilities of the logistics team. This includes inbound, outbound, deployment, and supply depot services at all offices. This role is also responsible for providing high-level technical assistance to the team and ensuring service and support are provided to customers at agreed levels. Additionally, this role will require prompt and concise communication with Service Delivery Leadership and operations Management daily. How You Will Make an Impact What You Will Need to Succeed - Works directly with the Operations Manager to coordinate, prioritize, and maintain optimal service execution toward goals and expectations of client-specific key performance indicators - Observe and report on service trends across individuals and the team as a whole - The main point of escalation for issues that are blocking the Logistics Technicians - Completing and supervising requests for materials and equipment - Managing Inbound services and shipment deliveries to appropriate locations and remote end users - Managing deployment to all local sites - Understanding threshold and demand for local sites, and maintaining proper inventory...