Front Desk Agent (Part-time, Weekends)

Job description

Brasstown Valley Resort & Spa offers a luxury mountain experience through exceptional lodging and dining, an 18-hole championship golf course, Equestrian stables, a full-service Spa, and activities for all ages. Brasstown is a place where families and groups of any size can make mountain memories year after year. We are managed by the Southeast's premiere hospitality management company, Coral Hospitality. COME AND JOIN OUR AMAZING TEAM!!!: We are currently hiring for a Front Desk Agent (Part-time/Weekends) MUST BE AVAILABLE TO WORK THE FOLLOWING SHIFTS: Saturday and Sunday: 6:30am - 2pm , 8am - 4pm, and 9am - 5pm. Opportunity to pick up hours during the weekdays. Summary: This position is responsible for assisting guests with check-in and check-out, processes payments, answers and processes phone calls, plus handles all special requests for services or information, in accordance with standard policies and procedures. Essential Duties and Responsibilities include the following: - Handle guest registration and room assignments, accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary. - Have thorough knowledge of hotel c...