Front of the House Supervisor - The Rec Room Square One

Job description

What you will do: The Rec Room’s Hourly Restaurant Amusement Service Supervisors are an integral part of the team who provide an exceptional gaming experience to each and every guest. Our amusement staff members are passionate about gaming and entertainment and look to bring their experience towards providing an exciting and engaging environment. Responsibilities will include but are not limited to: · Responsible for executing Groups & Events within venue, providing seamless guest service. · Responsible for maintaining the seamless operation of all games, coat check and retail operation within the Rec Room and providing feedback to the employees and Service Manager to improve the Guest Service experience. · Strive to achieve sales targets while adhering to an established budget during day-to-day operations. · Complete all daily, weekly, monthly checklists and according to internal and external (regulatory bodies) requirements. · Deliver employee training and development for assigned area of responsibility (Bar, Service Floor, Host/Call Center, Amusement, Event Groups / Live Entertainment). · Ensure gaming initiatives are executed accordingly to drive financial performance while kee...