Analyst Digital Process Automation

Job description

Posting End Date: April 30, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position Join Enbridge as an Analyst Digital Process Automation ! You will help transform our customer care operations using innovative AI and RPA solutions. Enbridge is committed to encouraging innovation and efficiency. We offer a dynamic and inclusive environment for motivated professionals. Become part of a world-class team at Enbridge and help us build the future of customer care through innovative automation solutions. Apply today to make a significant impact and grow your career with us! What You Will Do: Work alongside technical teams and Customer Care SMEs to implement AI and RPA solutions that simplify workflows and boost operational efficiency. Assist with monitoring solution performance, detailing opportunities for continuous improvement. Support an optimized customer experience by incorporating customer experience considerations into day-to-day work and project activities. Work with business partners to ensure implemented changes meet customer and operational needs. Support project teams with business testing coordination and post-deployment support. Work together with busi...