Intern HR Operations

Job description

Intern HR Operations The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. ROLE DESCRIPTION SUMMARY: This role supports the HR Operations team in delivering a seamless, customer ‑ centric experience to employees in Romania by ensuring high ‑ quality HR service delivery. It contributes to smooth employee lifecycle processes, particularly through effective onboarding coordination and clear, timely support on HR matters. It is well ‑ suited for someone eager to develop practical skills in HR operations within a dynamic, international environment. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS: - Serve as the primary point of contact for employees on HR-related matters, ensuring timely resolution of inquiries and consistently high levels of customer satisfaction. - Manage a broad range of employee queries, from transactional requests to policy clarification and HR system troubleshooting (SAP, SuccessFactors, ServiceNow). - Support the HR Operations team with the onboarding process for Romania, Luxembourg, Netherlands, and US, including preparation of documentation, communication with new hires, first ‑ d...