Director, Product Engineer - AI Tooling & Builder Experience

Job description

ABOUT THE ROLE We’re hiring a Senior Product Engineer to design and build the internal tooling and infrastructure that enables everyone at Veho—technical and non-technical alike—to create, deploy, and manage AI-powered apps and agents. Think of it as building the "builder experience": the walled garden, the guardrails, and the platform that lets an ops manager or a CX lead ship a working agent without writing code. This role reports directly to our Co-founder/President and sits at the center of Veho’s AI transformation. RESPONSIBILITIES INCLUDE: - Builder Experience Platform – Design and ship the platform that lets non-engineers build and deploy governed AI agents and internal apps quickly and safely. - Agent Infrastructure – Create the secure infrastructure layer that supports agentic workflows: context management, memory, tool access, quality controls, and test suites. - Cross-System Integrations – Build connectors and integrations (NetSuite, Salesforce, internal systems) so that agents and apps can operate across the business. - Quality & Governance – Implement monitoring, fallback logic, documentation, and guardrails so AI systems are reliable, trustworthy, and auditable. - Ado...