Order Management Associate - Fortress

Job description

Order Management Associate Location: Irving, TX: Schedule: Monday–Thursday in office (standard business hours) + Work from Home Fridays Job Type: Full-Time (minimum 40 hours per week; minimum 8 hours per day) Compensation: $22.00 – $25.00 per hour (based on experience) About the Role: The Order Management Associate plays a key role in supporting customers, sales partners, and internal operations by managing incoming orders and ensuring accurate and timely fulfillment. This position requires strong communication skills, attention to detail, and a customer-first mindset. Why PrimeSource?: PrimeSource Building Products is one of the largest distributors of building materials in North America — and we’re growing. Joining PrimeSource means being part of a team that works smart, wins together, and creates meaningful opportunities to build a long-term career. Qualifications: Essential Duties & Responsibilities: Including but not limited to: - Receive and handle calls regarding new and existing customer orders - Provide superior service and assistance to customers and internal stakeholders - Prepare and provide pricing and sales quotes to customers - Process customer purchase orders receiv...