Customer Service Administrator (3-6 months Fixed-Term Contract)

Job description

Job Description We're now looking to extra support across a number of our teams within our Customer Services area. If you're immediately available and looking to gain experience in the financial services this could be a great opportunity for you! The purpose of the role is to provide administration support for transfers in processes across our product offering. Responsibilities include: - Handling communications between customers, third parties, and other business areas etc. - Administering transfer cases. - Maintaining accurate records on our databases and consistently monitoring the progress of cases. - Producing letters and emails. - Working efficiently with internal systems . Knowledge & Experience: - You will have a minimum of 5 GCSE's grades 9-4 (A*-C) or equivalent including Maths and English. - Ability and commitment to deliver excellent customer service skills - Strong communication skills, both written and verbal. - Competent IT skills, including Word, Excel and Outlook. - Ability to work to deadlines and under pressure, at times unsupervised About us: AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone...