ERP Support Analyst

Job description

Who are Thatchers Cider? Thatchers Cider is a fourth-generation family business based in Somerset, who have been turning apples into quality cider since 1904. Nationally we are the No.1 Family owned Cider brand, and No.2 brand in the full cider category, with a reputation for quality and excellence in our products and services. We are very proud of our Somerset heritage and roots, and all that we have achieved over the years and are excited about what our future plans hold. We’ve experienced tremendous growth through industry-leading levels of investment in our marketing, people development, innovative technology and world-class cider mill. The best part? We’re just getting started. What will I be doing?: As ERP Support Analyst, you will provide day-to-day support for our ERP and business-critical applications, working closely with colleagues across the site to keep key processes running smoothly. You will diagnose and resolve incidents, manage requests, and help drive continuous improvement. This role forms part of the IT support rota and requires an on-site presence. The Specifics: Provide functional support for the ERP system and related applications, including incident triage,...