Revenue Cycle Patient Access Representative I

Job description

Current Saint Francis Employees - Please click HERE to login and apply. Part Time: Evenings: Part-Time Monday-Friday 5:00pm-9:00pm Job Summary: The Revenue Cycle Patient Access Representative I supports Saint Francis Health System by completing registrations with patients prior to scheduled procedures/admissions and direct admitting via workstation or bedside WOW (Workstations on Wheels). This role obtains and provides accurate legal and compliance forms as needed. Provides excellent customer service and serves as the primary liaison between the patient and the facility, always keeping the patient informed. Clearly explains patient financial liability and, when appropriate, triages patients into financial programs or collects payment in alignment with patient needs. Escalates patient financial concerns to the appropriate department as necessary. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: None. Minimum 2 years customer service experience or 1 year related experience in health insurance field, preferred. Experience in hospital precertification and benefit/eligibility verification, preferred. Knowledge, Skills, a...