Partner Success Manager

Job description

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Consulting and systems integration firms are racing to build Claude practices. A focused set of them will become great — the kind of partner whose architects deliver Claude work customers love, who specializes deeply enough to be the obvious choice in their lane, whose joint customer book grows year over year. The Partner Success team picks those partners and makes them great. We are hiring the first Partner Success Managers to do that work in North America. You will own a portfolio of managed partners. You are the named Anthropic point of contact for each of them on everything that happens after a deal closes — the joint plan, the business review cadence, the co-investment funding decisions, the partner health score, the escalations when something goes wrong, the call about whether the partner is ready for the next tier. Your partner...