Operations Team Leader II
NBT Bank · Norwich, Connecticut, US
Pay Range: $25. 48 - $33. 98 While reporting to an Operations Supervisor, the Team Leader is responsible for the performance (quality and quantity) and work...
Job description
Pay Range: $25.48 - $33.98 While reporting to an Operations Supervisor, the Team Leader is responsible for the performance (quality and quantity) and work assigned to a team within the operations department. Works closely with Operations Supervisor to ensure all department tasks are performed accurately and within established timeframes. Handle more complex tasks and escalated customer issues. Responsible for supervision of a team of 3 to 6 staff members. Education and Experience: - Associates Degree andor equivalent business experience - Four year degree in a business related field preferred - Two years’ experience related to the department’s primary function(s) preferred Skills and Abilities: - Accounting principles, organizational skills, basic banking practices, knowledge of bank products. - Strong communication and interpersonal skills. - PC skills in a Windows environment to include WordExcel. - Familiar with regulations and bank policies pertaining to team’s primary function(s) (loans, deposits, electronic banking, etc.) - Managing Personnel with the ability to supervise staff Must have a positive attitude and willingness to work in a team environment. Unique Job Characteris...