Assistant Director of Financial Aid

Job description

PCN: 258: Position Overview: The Assistant Director of Financial Aid is critical to providing support, advice, and customer service to our families, students, and colleagues. This position will be responsible for the day to day counseling and guidance offered to a specific caseload of students and families. Primary Responsibilities: Counsel and advise prospective and current full and part-time students/families on the availability of financial aid. Manage a caseload of students, including adjustments of financial aid based on eligibility. Manage a program(s) or area of additional responsibility. Review, award, and revise federal and institutional financial aid in compliance with respective policies and procedures subject to federal, state, and institutional audit. Perform verification procedures; request and interpret supporting documentation (ie, tax returns, tax transcripts, government agency information); analyze accuracy of data provided. Review/evaluate general, Professional Judgment, and Satisfactory Academic Progress appeals, make corrections when necessary, and determine eligibility for institution, state, and federal aid. Access federal systems such as FSA Partners, FSA Pa...