Customer Service Consultant

Job description

Your Next Opportunity Campbell Property Group (CPG), one of Australia’s leading residential construction and property development companies, is looking for an experienced Customer Service Consultant to join our Clarendon Homes team in Beresfield NSW. As a Customer Service Consultant, you will be at the forefront of our client interactions during the critical early stages of their home-building journey. Your role will be pivotal in guiding customers through the pre-construction process with professionalism, empathy, and attention to detail. By ensuring clear communication and providing timely support, you will help set the foundation for a smooth and positive building experience, fostering strong relationships and confidence in Clarendon Homes from the very beginning. What you’ll do: - Liaise with customers via regular phone calls and emails, building rapport and supporting them throughout the pre-construction journey - Keep customers well informed of key milestones, providing clear written communication and ensuring all required documentation is delivered accurately and on time - Collaborate with internal stakeholders including sales, drafting, estimating, and compliance teams to g...