JobMesh

Ready to play a key role in merchant onboarding?

Resurs Bank AB · Stockholms län, SE

We are looking for a service-minded and technically oriented professional to join our Merchant Integration team who supports merchants and partners throughou...

Job description

We are looking for a service-minded and technically oriented professional to join our Merchant Integration team who supports merchants and partners throughout their integration journey. In this role, you will be a key point of contact for integrators during onboarding, helping them succeed by providing guidance, troubleshooting, and clear communication. Get an idea of the role You will work closely with merchants and external integrators during their development and onboarding phase. Your main focus will be to lead onboarding projects from start to finnish, ensuring a smooth and predictable path from development to production. You will act as a bridge between external partners and internal technical teams, helping explain requirements, clarify integration flows, and ensure progress across multiple ongoing integrations. Key responsibilities Act as a primary contact for merchants and integrators during the integration and onboarding phase. Actively support integrators during development by explaining requirements, clarifying technical questions, and helping them understand our integration flows, APIs and plugins. Troubleshoot integration-related issues and collaborating with internal...