Customer Service Admin (f/m)

Job description

We are looking for a passionate and dedicated individuals to join our new site in Łódź, Poland. Be part of a global leader in logistics and make an impact together! Our aim is to bring together skilled professionals who will help us achieve our goals and drive the success of this new venture. As the Customer Service Administrator, you will be the front-line company representatives demonstrating a high level of professionalism in your day-to-day interactions with Vendors and Customer. Managing daily reports, responding to inquiries, resolving concerns. You will work directly and effectively with other departments and personnel to promptly respond to customer requests. You will continuously improve the service process ensuring customers service the best experience possible. KEY ACCOUNTABILITIES: - Serving as the primary point of contact for inquiries, providing timely and accurate responses - Manage, maintain, report and reconcile daily stock transactions, ensuring data accuracy and compliance with company standards - Collaborate with teams from other areas to resolve issues and implement process improvements - Identify recurring process inconsistencies and develop solutions to preve...