Cloud Citrix Analyst

Job description

Summary: The Cloud Citrix Analyst is responsible for supporting, operating, and optimizing ADT’s Citrix virtual application and desktop environments across a hybrid infrastructure footprint, including on‑prem data centers, colocation facilities, and public cloud. This role supports Citrix DaaS/CVAD, NetScaler/ADC access services, and underlying compute platforms such as VMware virtualization, hyperconverged infrastructure (HCI), and Google Compute Engine (GCE) as a cloud‑native hypervisor. The analyst partners with infrastructure, network, security, and application teams to ensure secure access, reliability, performance, and operational excellence. Duties and Responsibilities: - Provide operational support for Citrix DaaS/CVAD and virtual desktop/application environments across on‑prem and Google Cloud platforms. - Support on‑prem infrastructure including VMware ESXi/vCenter environments that underpin Citrix and application workloads. - Support hyperconverged infrastructure (HCI) platforms, assisting with capacity planning, performance troubleshooting, and lifecycle activities. - Support cloud‑native compute platforms including Google Compute Engine (GCE) for Citrix‑hosted and supp...