Vendor Management Specialist

Job description

The Vendor Management Specialist plays a critical role in supporting IT Service Management by managing complex, strategically important supplier relationships. This role partners closely with senior business and technology leaders to establish, maintain, and evolve vendor partnerships that support operational stability, service quality, and long‑term IT objectives. The successful candidate brings strong strategic thinking, excellent communication skills, and the confidence to navigate challenging conversations when needed. Acting as both an advocate for the business and a firm steward of contractual and performance expectations, the Vendor Management Specialist helps ensure vendors are aligned to priorities, accountable for results, and positioned to support what’s next on the organization’s agenda. Responsibilities: Leads the management of complex vendor relationships in support of IT Service Management, including suppliers with high impact to service delivery and business operations. Serves as a primary vendor interface for senior business and technology leaders, providing guidance on vendor strategy, partnership opportunities, and actions required to support short- and long-term...