HEAD OF SHOPPING & FULFILLMENT

Job description

Head of Shop & Fulfillment The Head of Shop & Fulfillment is a leadership role responsible for the end-to-end digital development and integration of SAS’s airline shopping and fulfillment capabilities within Digital Customer Solutions. The role leads a cross-functional team of developers, engineers, product owners, and QA professionals, ensuring the successful delivery of microservices and digital infrastructure supporting customer-facing channels such as web and mobile. The position plays a central role in managing both onshore and offshore delivery teams, with a strong focus on Amadeus and airline technology integrations, solution engineering, and high-quality technical execution. Challenges you will work on: - Lead and manage a multi-disciplinary team responsible for the design, development, and delivery of microservices supporting flight shopping, booking, payment, ancillaries, and fulfillment journeys. - Ensure robust integration with Amadeus web services via PSG and other airline technology platforms. - Oversee development planning and execution of APIs to support multiple product channels including web and mobile apps, ensuring consistency and reusability across platforms. -...