Work Experience - Hospitality

Job description

Work Experience Hospitality (Praktikum/Werkstudent) (m/f/d) Ingolstadt Village: Main responsibilities: - Provide support to the Apartment Manager and Hospitality Team in project management - Provide excellence in guest hospitality and experience including welcome, in-village and departure - Interpret trends to facilitate planning a promotional calendar for all seasonal services and guest welcome and departure - To put Village forward in service awards and enter into competitions - Support the overseeing of the operation and planning of the Village promoters - Support the Concierge in ensuring that the Concierge Services is fully compliant with all legal Trading Standards, Health & Safety legislation and security standards - Contribute in shaping and establishing critical Hospitality / Service measures, ensuring that the team understands these standards and the part they play in delivering on these - Work closely with the Retail and Marketing/tourism team to effectively plan for all key trading events and peak periods, including all key tourism and retail calendar events, such as Easter & Christmas, Chinese New Year and Eid etc Role Requirements: - Strong hospitality/customer care s...