Surveillance Officer Agent - Full Time (Horseshoe LV)

Job description

The Surveillance Agent is responsible for safeguarding the assets of the casino by actively monitoring gaming activities and public areas through the strategic use of both gaming and security camera systems. This includes observing for suspicious behavior, identifying potential threats or violations of gaming regulations, and ensuring the integrity of casino operations. The Agent works closely with other departments to support investigations and maintain a secure and compliant environment for guests and staff. Endorses the business objectives, ethics and values of Caesars’s Entertainment Inc. Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs. Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations. Make recommendations and enforce state and federal regulations. Adheres to all department, company and State regulations, policies and procedures. Performs additional duties as assigned. Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills. Maintains upbeat, positive attitude, fri...