Care Center Service Representative

Job description

Collision Care Center Representative Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. Please come and join our team! Why Choose Classic Collision?: - Paid Weekly - Continuous Training - Supportive Team Culture - Company match 401K - Medical/Dental/Vision - Paid Time Off – 6 Paid Holiday - Rewarding Work PRIMARY OBJECTIVES/JOB SUMMARY: The Care Center is an extension of the Classic Collision Operations team and supports both internal and external customers. The Care Center representative is responsible for answering customer’s and insurer’s inquiries via, phone, SMS, and Chat Service. ESSENTIAL RESPONSIBLITIES: The overall goal is to collaborate with shops to schedule potential clients at their earliest available calendar appointment. The Care Representative is required to work Classic Collision repair center hours in their home market. Unle...