Front Office Manager

Job description

Company Description Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. In addition to providing easy access to Colonial Williamsburg, Westgate Historic Williamsburg Resort is located near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description: Oversee all front office operations. Assures guest satisfaction with room amenities and service. Resolve guest complaint in an efficient manner by performing the following duties. Duties: - Lead and manage all Front Office departments; Front Desk, Guest Services, and PBX, ensuring cohesive operations and exceptional guest service. - Recruit, onboard, train, and terminate front office personnel, maintaining a high...