Command Center Associate

Job description

Base Pay This role has a minimum base pay from $15.15 per hour with higher starting pay available based on experience. PURPOSE: This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES: - Meet and greet storage buy customers. - Manage the storage buy pick-up process with the company’s car topper program. - Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP). - Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so. - Obtain the required customer information on all storage buy pick-ups. - Deliver customer storage buy orders in POS. - Comply with the company’s safety standard operating procedures for lifting practices. - Be an expert in all product knowledge and assist customers with product questions and selections. - Clean and stock products according to Floor & Décor’s brand standards. - Act and work in a manner that is consistent with the company’s core roles. MINIMUM ELIGIBILITY REQUIREMENTS: - (1) year of retail sales experience required or an equivalent combin...