Manager Engineering Technical Support

Job description

Job Title Manager Engineering Technical Support Job Category: Engineering Job Description: What starts with YOU moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Manager, Engineering Technical Support . This position can sit out of of our Portland, OR, Greenville, NC or EMEA locations. What you will do: Oversee global product structure management by defining, assigning, and maintaining truck configuration attributes, and coordinating the release of product structures for multiple platforms and model years. Lead the release and maintenance of product codes, unit codes, distribution records, and master lists for both internal and external manufacturing partners, ensuring timely launches aligned with production schedules. Coordinate and manage global engineering change processes, including ECN batch releases and VASP technician workloads, to support technical publications and aftermarket operations. Provide global support for resolving product structure and system issues, manage engineering libraries and sales/product information databases, and ensure accurate maint...