Product Services Officer (Newcastle)

Job description

You’re someone who wants to create outcomes that have a real impact on the people of NSW. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, you'll: You will be responsible for delivering high quality, team based customer service across a wide range of maritime products and services. This includes processing and managing mooring applications, issuing aquatic licences, overseeing boat code activities, processing infringements, and supporting outsourced transactions such as boat driver licences and vessel registrations. You will also assist with additional operational tasks as required. As a Product Services Officer, your responsibilities will include: This is a Monday–Friday position working 35 hours per week; however, occasional weekend and public holiday work may be required to meet operational needs. For more information on this position and business unit, view the role description and information pack . - Providing phone support and high quality customer service across the full range of NSW Maritime product...