Fleet Admin Partner

Job description

Join the forefront of transportation innovation with Ford Pro Fleet Management, a leading provider of fleet management solutions dedicated to helping businesses manage their transportation operations. With a focus on cutting-edge technology and unparalleled customer service, we empower companies to optimize fleet performance, improve efficiency, and reduce costs. As we continue to expand our operations, we are seeking a motivated and detail-oriented Fleet Admin Partner to join our team. As a Fleet Admin Partner, you will play a crucial role in supporting our fleet customers by providing exceptional customer service and ensuring their fleet data is accurate. Your responsibilities to support our growing customer base will include customer onboarding, reporting, and data audits. You will collaborate closely with internal teams to understand customer needs, develop tailored solutions, and ensure seamless integration of our technology into their operations. What you'll do... Manage new fleet customer onboarding, including assistance with initial product setup and training. Execute day-day tactical requests from the vanity inbox, the Implementation PMs, and Account Managers. Manage excep...