Membership Specialist

Job description

Description The Membership Specialist is responsible for the development and execution of programs and membership engagement, retention, and sales activities. Using an interview format, the membership specialist assesses the individual needs, wants and interests of each potential participant and/or member and matches them to YMCA childcare, youth programs and membership. Enthusiastically explains the benefits of YMCA childcare, youth programs and memberships and effectively closes the sale. Provides a point of contact for parents, program participants and members and performs retention activities. To model, practice and carry out the Y core values of Caring, Honesty, Respect and Responsibility. Our Culture: Our mission and core values are brought to life by our culture. At The Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full pote...