Associate, Merchant Strategy & Operations

Job description

About the Team The Merchant is at the core of DoorDash. The Merchant Team powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Experience Strategy & Ops team, our mission is to have best-in-class merchant experience and build cutting edge tools & workflows for our merchants to grow their business and operate seamlessly. About the Role: We are looking for an operator with a strong bias to action who loves using data to solve problems. You’ll join the Live Order Apps & Tablet team, where we’re focused on improving the tools and technology merchants use to manage incoming DoorDash orders through hardware, software, and AI-powered operational workflows. In this role, you’ll develop go-to-market strategies, launch experiments and pilots, and support growth initiatives that expand merchant adoption of live order management tools and tablet hardware. You’ll work cross-functionally across Product, Engineering, Analytics, Operations, Procurement, Sales, and B2B Marketing teams to help build and scale foundational merchant technology experiences. We’re looking for someone who is self-motivated, highly analytical, data-driven, and comfort...