Spa Front Desk Attendant- Full Time

Job description

From the Historic Area to Hotels, Colonial Williamsburg mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the globe. The Spa of Colonial Williamsburg is looking for an experienced individual to fill the position of Front Desk Attendant and assist with all aspects of the day to day operation of the Fitness Center and provide classes to our guests. Responsibilities of the Spa Front Desk Attendant include, but are not limited to: - Greet guests with a warm welcome, presenting a professional, friendly demeanor. - Responsible for receiving incoming calls for appointments and scheduling them accordingly. Provide therapists with an accurate daily schedule throughout shift. - Within 2 days of arrival, call all expected guests to promote spa, salon and fitness center. Accommodate guest and member requests, answer questions and sell spa/salon services and retail and well as memberships. - Demonstrate a full knowledge of the spa’s treatments and products used and sold. Assist guests with retail product selection. Promote and up sell all spa/salon services. - Handl...