Collection Specialist, CA

Job description

The Accounts Collection Specialist is responsible for collecting on delinquent accounts from consumers. This position is ideal for an individual looking to join a rapidly growing organization with great opportunity for growth and advancement. Essential Functions (not all-inclusive): - Initiate customer contact to determine reason for delinquency and to look for resolution - Communicate policy and rental contract procedures - Utilize skip tracing tools About Music & Arts: Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that...