Sr. Director Strategic Accounts

Job description

Essential Job Functions: Communication: - Synchronizing operational support across the globe with relevant stakeholders and assuming accountability for results - Develop operational, financial and systems SOP and subsequent regional/branch coordination and training. - Lead implementation of new business - Provides strategic direction, support and coaching to regional/local operations teams - Internal and external business reviews on a regular schedule to be shared collaboratively with team members in each region and with executive sponsors. - Partners with and coordinates internal company resources to achieve business objectives, maintain account satisfaction, and ensure that the company's specialty services are aligned to support client operational and integration SLAs while achieving acceptable margins - Develop BI solutions - Branch operations coordination & training - Works to develop employees’ skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues - Manages a high-caliber team of employees - Engages in all strategic RFQ opportunities - Ensures ISO Compliant corrective process being administrated timely and thoroughly from poi...