Technology Support Technician

Job description

Position Summary Newark Academy is seeking a professional to serve as a Technology Support Technician, starting immediately. The successful candidate will promote and facilitate all aspects of the Technology and Media Services Department’s service-oriented mission, with a particular focus on providing prompt technical support and training to faculty, staff, students, parents, and guests of the school. Reports to: Director of Technology and Media Services Responsibilities: Requirements: Salary: Salary range $53,000 - $65,000. Salary is dependent on numerous factors, including but not limited to education and experience. Benefits: Including, but not limited to: Paid time off (PTO), paid holidays, retirement, medical, dental, and vision insurance, short-term and long-term disability, life insurance as well as a variety of other benefits. - Staff the Circulation Desk/Technology Help Desk as an initial point of contact for all constituents. - Monitor the ticketing system to record, update, escalate, and resolve tickets in a timely manner. - Assist with evaluation and implementation of new software and hardware solutions. - Assist with the provisioning, deployment and maintenance of tech...